YHI Spa at Meliá’s Hotel Paradisus Cancun is the place to find natural serenity, an oasis in a world of daily routines and chronic stress, …
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Author: Spa Executive
Creative ways to get around the spa staffing shortage
The existing spa staffing shortage has been greatly exacerbated by the COVID pandemic and left businesses struggling to meet demand. Here are some creative ways …
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Moodbeam is technology to improve your spa employee experience
The Moodbeam is a wristband and app designed to track a person’s emotional state and help improve employee wellbeing. With employers in spa and hospitality …
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How software can help market your spa
Marketing is an important part of your spa business. Here’s how software can help market your spa. Marketing can be a struggle for spas. Many …
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Featured property: Eden Roc Cap Cana
Take a look inside the stunning Eden Roc Cap Cana, a secluded luxury resort located just a 15-minute drive from Punta Cana International Airport in …
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3 tips for optimizing your retail revenue
Retail is often a challenge in spas, but you can make it a significant part of your revenue. Start optimizing your retail strategy with these …
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Contactless check-in, touchless therapies & new menus. How spas have changed since 2020
This year’s ISPA industry study looked at changes spas have made to stay operational and keep customers safe. ISPA recently released its latest report, the …
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Four Seasons’ Pat Makozak on creativity & intuitive experiences
Pat Makozak, Spa Director at Four Seasons Resort Maui at Wailea says unscripted moments make the best guest experiences. The Four Seasons Resort Wailea Maui …
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Personalized guest experience: the difference between award winning spas and everyone else
Personalized guest experience is one of the biggest factors that sets the best spas apart from the rest. Here’s why personalization matters so much. A …
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3 reasons spa employees quit and what to do about them
Wondering why employees are leaving? Take a look at these three common reasons spa employees quit and what to do about them. Staffing is an ongoing …
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