One of the keys to surviving skin cancer – as with most cancers – is early detection. A spa service provider could save a life …
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Category: Archives
How to handle negative online reviews like a pro
94% of consumers have avoided a company because of a bad review. If you don’t stay on top of them, bad reviews can cause serious …
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Sleep detoxes the brain. How spas can help guests get more of it
Research findings suggest that sleep detoxes the brain. Here’s how that works and how spa treatments can help people get more sleep. The question of …
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How to manage toxic customers in your spa
What is a toxic customer? One that poisons your spa environment and negatively impacts the people around them. Here are some tips on how to …
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Featured property: Na Ho’ola Spa at Hyatt Regency Waikiki Beach
Na Ho’ola Spa at Hyatt Regency Waikiki Beach Resort and Spa is an oasis of tranquility, inspiring health and wellness through the practice of Hawaiian …
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7 reasons to offer digital detox at your spa
We spend a lot of time looking at screens and consuming media. Is a digital detox in order? Here are 7 reasons to make this …
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Langham’s Amy Chan on TCM, sleep & spa marketing
Langham Hospitality’s Amy Chan talks about TCM, spa marketing, the staffing challenge and, of course, what makes a great guest experience. Amy Chan is a …
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Michael Tompkins on how spas can better attract and retain employees
Michael Tompkins of Hutchinson Consulting, former CEO of Miraval and Hilton Head, shares insights on how spas can attract and retain employees. The spa and …
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How to manage a toxic employee in your spa
Toxicity results in low productivity, low morale, and high absenteeism, and can cost a company dearly. Here’s how to manage a toxic employee in your …
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Industry leaders share their thoughts on the spa of the future
Three spa & wellness leaders talk about technology and where the industry is headed. We asked industry experts how they envision the spa of the …
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