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Spa Executive

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Category: Archives

Dear Sal, how can I keep my spa team productive during downtime?

May 12, 2023 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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stress ages you

Stress ages you but it’s reversible new study finds

May 10, 2023 Spa Executive Archives

A new study has found that stress ages you but that these effects may be reversible.  Stressful life events can increase biological age in humans, …

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How to handle bad reviews of your hotel or spa

April 21, 2023 Elizabeth Bromstein Archives, Business

Don’t get mad. Be nice. Here’s how to handle bad reviews of your hotel, resort or spa. Online reviews matter. They can make or break …

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Survey finds what high end travelers are willing to spend on a hotel

April 10, 2023 Spa Executive Archives, News

Findings of a recent survey show that high-end travelers are reining in their vacation spending. Findings of a recent Bloomberg MLIV Pulse survey show that …

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hyper-personalization

The power of personalization (and what is hyper-personalization?)

April 6, 2023 Spa Executive Archives, Technology

These days, everyone expects personalization from their favorite hospitality brands. The next frontier is hyper-personalization. Everyone in the hospitality industry knows by now that personalization …

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Wisconsin’s new cheese themed luxury spa: fondue facials & gouda waxes

April 1, 2023 Spa Executive Archives, News

A new luxury spa, Wedgewater Spa in Madison, Wisconsin, offers an immersive cheese experience, including fromage facials and brine baths.  A new luxury spa is …

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Featured property: Cartesiano Urban Wellness Center

March 27, 2023 Spa Executive Archives, Featured Properties

Cartesiano Urban Wellness Center is an oasis of wellbeing in the city of Puebla, just an hour and a half from Mexico City. Cartesiano Urban …

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How to handle sexual harassment in your spa

March 24, 2023 Spa Executive Archives, Features

A 2020 study found that 75% of massage therapists had experienced sexual harassment or assault from a client at least once. Inappropriate behavior from clients …

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Four Seasons Toronto Spa launches biohacking treatments

March 22, 2023 Spa Executive Archives, News

The all-new, state-of-the-art Wellness & Bio Bar, now open daily at Four Seasons Toronto, offers a number of advanced treatments, including biohacking. The Five-Star Spa …

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Sauna aufguss: the rise of the ritual

March 20, 2023 Spa Executive Archives, Business

Event saunas and aufguss performances are designed to make saunas more social and less boring. You’ve probably been hearing a bit, or a lot, about …

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Posts pagination

«Previous Posts 1 … 13 14 15 16 17 … 50 Next Posts»

Recent posts

  • The psychology of managing difficult customers in your spa  
  • Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 
  • USA & Canada to host first Sauna Aufguss WM championship events
  • Book4Time wins third ISPA Innovate Award
  • Featured property: Banyan Tree Veya Valle de Guadalupe
  • Number of $1000 a night hotels has tripled around the world
  • The rise of analog travel & the age of disconnection 
  • emotional labor The hidden costs of emotional labor for hotel employees 
  • Featured property: Bvlgari Hotel Tokyo
  • creative yield management 6 creative yield management strategies for spas, hotels & resorts 
  • sound healing The sound science of sound healing
  • luna maye Luna Maye on her new Director of Wellness role at W Philadelphia & the healing power of sound
  • Recurring Revenue 39 recurring revenue ideas for your spa or wellness business
  • Revpar Vs Revpag Revenue strategies beyond RevPAR: unlocking the hidden profit in hotels and resorts 
  • spa retail sales 5 tips for increasing your spa’s retail sales revenue from Trilogy’s Carrie Ummel
  • Customer satisfaction surveys: questions to ask about your hotel & spa
  • 41 add-on and upsell ideas to increase revenue for your spa
  • Membership programs: create loyal members by solving pain points

More articles…

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