https://spaexecutive.com/2021/08/25/personalized-guest-experience-the-difference-between-award-winning-spas-and-everyone-else/ The magazine for leaders in the business of wellness Mon, 28 Aug 2023 18:56:29 +0000 hourly 1 https://spaexecutive.com/2021/08/25/personalized-guest-experience-the-difference-between-award-winning-spas-and-everyone-else/#comment-3208 Tue, 28 Sep 2021 18:28:09 +0000 https://spaexecutive.com/?p=5097#comment-3208 This is so true! A personalized guest experience makes the difference. What is important to understand is that this involves ALL team members. Often the role of attendants is underestimated but has such a power to make all the difference with having guests become loyal and spin the marketing wheels for a Spa.

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